Questions? Feedback? powered by Olark live chat software

Privacy

Last Updated: January 12, 2017

Who We Are

Klikaklu ("Klikaklu", "we", "us") is a product of Coopercode LLC. We are currently based in Bellingham, Washington. This privacy policy has been prepared to clarify how we gather, use, disclose, and protect your personal information, as well as your messaging data. We may change this policy at any time. When we do, we will post the changes on this page and change the "Last Updated" date above. If we wish to make material changes to our handling of personal information previously collected from you, we will notify you more prominently, and if necessary, obtain your prior consent or the prior consent of a parent or legal guardian, as applicable.

Information We Collect

Information You Give Us

For those users 13 and over, Klikaklu collects the following information: username, password, e-mail address, avatar image, and the images, descriptive data, and geolocation associated with uploaded hunts and hunt plays. If you sign in through Facebook, we collect your Facebook ID. Likewise with Twitter. We also optionally request players' real names and email addresses on behalf of hunt creators, who are furnished with this information for their own purposes. Providing this information is voluntary.

For those users under the age of 13, we only allow the playing of hunts, and disallow the collection of real names, an email address, or avatar image. If granted parental consent (described below), we may gather images children create during play (as either image match overrides, or images created to prove completion of a task), and may confirm their proximity to a clue's location.

Parental Consent

In accordance with federal law, including the Children's Online Privacy Protection Act ("COPPA"), we require a verifiable method of consent from a child's parent in order to potentially collect images or verify location proximity. This is done during the purchase process of a hunt.

Consent is provided using one of the following options:

  • The purchaser acknowledges they are the child's parent or guardian, and grants consent.
  • The purchaser acknowledges they are an agent acting on the parent or guardian's behalf (such as a school), and grants consent.
  • The purchaser acknowledges they will gather and maintain signed waivers from the parent or guardian granting consent.

Alternatively, consent may be explicitly denied during a purchase by ticking the checkbox presented.

If consent is explicitly denied, or the hunt being played has not been purchased, children under the age of 13 may still play, but location verification will be disabled, and images gathered will only be stored on the child's device, not uploaded to Klikaklu. If a hunt's host requires these images, they must request them from the child.

To learn more about COPPA, you may reference this simple one-page informational guide from the kidSAFE Seal Program: www.kidsafeseal.com/knowaboutcoppa.html.

Information Automatically Collected in the App

For those users 13 and over, we collect usage information and information about your device. This information allows us to understand how users access and utilize the mobile application. Once a user has downloaded and started using Klikaklu, we automatically collect information such as the model, manufacturer and OS version of device used, device identifiers, and time-stamped logs of messages sent and received including sender and recipient and data exchanges], and network status (WiFi, etc.). We use all of this information to investigate trends and to restructure and improve the Klikaklu application. We also detect when users take actions relating to messages as further described below. To collect much of this information we use Flurry Analytics.

For those users under the age of 13, Klikaklu does not track app usage. Flurry analytics is disabled by default. If Klikaklu provides the functionality to enable Flurry analytics for under-13 users, we will take steps to enable the restricted version of Flurry. .

You can view Flurry's Consumer Privacy Policy here: http://www.flurry.com/resources/privacy.html

You can view Flurry's Privacy Policy here: http://www.flurry.com/about-us/legal/privacy.html

Information Collected on Klikaklu.com

When you visit our website, some information is automatically collected, such as your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically.

Cookies. We may automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our website and your experience. We use cookies to see which areas and features are popular and to count visits to our website.

Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our website. We use Web beacons to deliver cookies, count visits, and understand usage and campaign effectiveness.

Message Data

When you create hunts using the Klikaklu service, we store the associated text, images, timestamp, and geolocation data on our servers. Note that users under 13 may not create hunts, so we do not store this information for them. When playing a hunt, we store your progress, any comments or likes you make, and any images you add.

We also collect and use aggregated or de-identified information. We may also collect information from other sources and associate that with any of the information described above.

Information we collect is stored on servers in the U.S. and subject to U.S. laws which may vary from laws in other countries.

Use

Information collected through our site and app is used to:

  • operate and improve our app, site and services;
  • understand you and your preferences to enhance your experience and enjoyment using our app, site and services;
  • respond to your comments and questions and provide customer service;
  • send you related information, including confirmations, technical notices, updates, security alerts, and support and administrative messages;
  • protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Sharing

Klikaklu allows you to connect and share your hunts with friends and find public hunts (children under the age of 13 may not search for public hunts). When you create a user name, we create a public profile with that user name where users can view information about your status, such as the public hunts you've created or played.

We will notify the creator of a hunt when you have completed their hunt.

We may also share your personal information with third parties including as follows:

  • For users 13 and older, with your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies;
  • for all users, with third party vendors, consultants and other service providers who work for us and need access to your information to do that work;
  • for all users, to: (a) satisfy any and all applicable laws, regulations, legal processes, or lawful government requests; (b) enforce our agreements, policies, and the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against harm to the rights, property, or safety of Klikaklu, its users or any person as required or permitted by law;
  • for all users, in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.

We may also share aggregated or de-identified information.

Data Security

Klikaklu takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. There are a number of risks in transmitting any kind of data over the public Internet and no company can prevent every risk. Under no circumstances should you use the Klikaklu service to transmit confidential or privileged information of any sort.

Information Choices and Changes

You may remove notifications from other users regarding your hunts, on a hunt by hunt basis, by tapping on the "Notifications" button while editing a hunt.

To opt-out of Flurry Analytics tracking used in our app, visit Info->Privacy from within the app; you will find a switch at the bottom of the screen. To opt-out of cookie tracking on our site, most browser settings can be set to accept or reject cookies. Please note that opting out of cookies may affect our site functionality.

You may send any other requests about access or changes to your personal information to our contact information below.

Parents have the right to review any personal information we may have stored about their child, to request that we stop further collection or use of their child's personal information, or that we delete their child's personal information. To make any such requests, please use the information below. We will require that you can authenticate your child's account before granting any such access or requests.

Questions and Comments

The Klikaklu team would love to hear any comments, questions, concerns, or suggestions that you might have. Please contact us at one of the following:

Coopercode LLC
1050 Larrabee Ave, Suite 104-403
Bellingham, WA 98225
(503) 683-3058
support@klikaklu.com